Help

Our web site is designed to offer individuals and investment professionals access to exclusive information and services. It features a user-friendly environment that provides an interactive, in-depth look at Canada's equities markets. Click on our features below to find out more:

Navigating the Site

There are a number of ways to navigate the TSX.com web site:

Navigation Bar

The navigation bar enables you to browse our web site by selecting the topics in which you are interested (for example, Market Activity) and then allows you to choose more specific topics of interest from the drop-down menu that appears. Once you have selected, the subsequent navigation bars appear on the left-hand side for each section of our site.

Site Search

The Site Search function enables you to locate specific information by querying a word or subject and is located on the left-hand navigation menu.

  1. Enter the word(s) or topic(s) you are interested in.
  2. Click on the Go button to the right of the Search field or press Enter on your keyboard.
  3. A new page will appear displaying hyperlinks to the pages on our site that contain your search criteria. There may be several screens of results, depending on the specificity of your keywords.
Hyperlinks

Throughout our site, you will find hyperlinks (words highlighted in blue) within various pages. These links are designed to help you move easily through information that is related to the topic on that page, and to access other documents such as PDF files.

Get Quote

The Get Quote feature allows you to enter a ticker symbol and receive market information for a specific company on either exchange.

  1. Access Get Quote from anywhere on the site by clicking within the Get Quote entry field on the side navigation bar.
  2. Enter the ticker symbol. If you wish, you can add an exchange identifier to the end of the symbol: -T for Toronto Stock Exchange and -V for TSX Venture Exchange.
  3. Click on the Go button or press Enter on your keyboard.

To find a company's ticker symbol or search for a mutual fund symbol, click on Symbol Lookup located directly below the Get Quote field.

Equity and Fund Search Features

Toronto Stock Exchange or TSX Venture Exchange:

  • Click on Symbol Lookup on the side navigation menu to search for a stock or mutual fund symbol. A pop-up window will appear.
  • Use either search method: Name Search or Symbol Search.

Name Search:

  • Select the "Name search" radio button.
  • Select the type of search you wish to conduct: "Starts with" or "Contains." "Starts with" will search for all listed company or mutual fund names that begin with the word(s) or character(s) you type into the entry field. "Contains" will search for all listed company or mutual fund names that contain the word(s) or character(s) you type into the entry field.
  • Complete the entry field with a full or partial character entry.
  • Click on Submit.

Symbol Search:

  • Select the "Symbol search" radio button.
  • Select the type of search you wish to conduct: "Starts with" or "Contains." "Starts with" will search for all symbols that begin with the word(s) or character(s) you type into the entry field. "Contains" will search for all symbols that contain the word(s) or character(s) you type into the entry field.
  • Complete the entry field with a full or partial character entry.
  • Click on Submit.

Search Results:

  • Once you click on Submit, you will see a list of search results.
  • Click on the name of the company or mutual fund you are looking for.
  • You will be returned to the Get Quote search field, which will now display the company or mutual fund symbol.
  • Press Enter on your keyboard or click on the Go button to obtain a quote on the symbol you have chosen.

Equity Quote Results

Once you have requested a stock quote on TSX.com, two tabs of information will appear for that specific stock, entitled "Quote" and "Company Information."

Quote Tab

The Quote tab provides a detailed quote on the symbol you have queried.

Instrument Names including a "WI" Extension:
"If, As & When Issued Securities" (sometimes marked as "When Issued" or "WI") are not listed securities and have not been issued. Special settlement terms apply. If closing does not occur, these trades will be unwound.

Last Trade Table:

  • Last Traded - the most recent trade in a particular security.
  • Up or Down "tick" Arrow - displays the current price trend based on the latest intra-day price movement. It does not reflect today's price movement in reference to the previous trading day.
  • Last Bid Size - the aggregate size in board lots of the most recent offer(s) to buy a particular security.
  • Last Bid Price - the highest board lot price of all orders to buy a stock.
  • Last Ask Price - the lowest board lot price of all orders to sell a stock.
  • Last Ask Size - the aggregate size in board lots of the most recent offer(s) to sell a particular security.
  • Net Change - the difference between the current value and previous close value.
  • Volume - the traded volume for the security.
  • Open - the price of the first board lot trade executed at the opening of a trading session.
  • High - the highest price at which a board lot trade on a security was executed during a trading session.
  • Low - the lowest price at which a board lot trade was executed during a period of time.

Delayed Market Depth by Price Summary for TSX Venture Exchange securities
The Delayed Market Depth by Price Summary pop-up window is accessible by using the link below the Last Trade table on the Prices tab for all TSX Venture Exchange securities. The pop-up window displays a summary of the orders entered into the TSX trading system at the best five price levels for each of the buy and sell sides of the market for a security. The information is based on 15-minute delayed data, and the age of the data is reflected in the "Last Market by Price Update" time-stamp.

Only the orders that are at the best five price levels are summarized. The Orders columns display the number of buy or sell orders for the price range summarized. The Volume columns reflect the total number of shares of these summarized orders. The Price Range columns indicate the range of prices summarized with the best price on each side of the market highlighted in bold type. Not all securities will have sufficient orders for five price levels; in this case the table will summarize the information that is available.

In the event that a security is currenty halted, or a security does not have any orders in the Order Book (which is a record of all the buy and sell orders for a security at any given time), the table will display an Orders number of 0, a Volume of N/A, and a Price Range of 0.000 - 0.000.

The information on this pop-up window does not automatically refresh. To refresh the window and obtain the latest data, click on the Refresh button at the top of the window.

Last Ten Trades Table:
This table refers to the last ten trades that have occurred on the security throughout the day. This data is updated every minute with a 15-minute delay.

You will sometimes see special terms in this table under the "$ Chng" column. These terms refer to special types of trades.

BC - Basis Cross

A trade whereby a basket of securities or an index participation unit is transacted at prices achieved through the execution of related exchange-traded derivative instruments which may include index futures, index options and index participation units in an amount that will correspond to an equivalent market exposure.

CC - Contingent Cross

A trade resulting from a paired order placed by a Participant on behalf of a client to execute an order on a security that is contingent on the execution of a second order placed by the same client for an offsetting volume of a related security.

CSH - Cash or Mandatory Cash Trade

Refers to a trade that required payment up-front for execution, rather than observing the standard 3-day settlement terms that are applied to most brokerage trades.

DD - Delayed Delivery Order

Refers to a trade in securities the delivery of which will be delayed past the normal 3-day settlement period, to the date specified in the order.

IC - Internal Cross

A trade originating from a Participating Organization between managed accounts that have the same manager.

OLT - Odd Lot Trade

Refers to a trade in which a number of shares other than the standard board lot size is purchased. The standard board lot sizes for share trades on the Toronto Stock Exchange and TSX Venture Exchange are as follows:

Under $0.10 per share 1000 shares = 1 lot
$0.10 to $0.99 per share 500 shares = 1 lot
$1.00 and over per share 100 shares = 1 lot
STS - Special Trading Session Cross

A closing price cross resulting from an order placed by a Participant on behalf of a client for execution in the Special Trading Session at the last sale price.

VWP - VWAP Cross

A transaction for the purpose of executing a trade at a volume-weighted average price of a security traded for a continuous period on or during a trading day on Toronto Stock Exchange.

End of Day Data:

A number of terms are used in the tables providing End of Day data. Here's what these terms mean:

  • Rolling 52 Week High - the intra-day high price for the past 52 weeks.
  • Rolling 52 Week Low - the intra-day low price for the past 52 weeks.
  • Quoted market value (QMV) - The applicable Toronto Stock Exchange listed securities of the issuer that are issued and outstanding multiplied by the closing price of such securities on the Toronto Stock Exchange as at the most recent market close.
  • Total Number of Shares - the total number of issued and outstanding shares for the security.
  • Shares in Escrow - the number of issued shares that are currently subject to escrow restrictions. Escrow shares are issued non-tradable stock held separately from free-trading shares until certain conditions are met.
  • # of Shares Outstanding / Net Shares Outstanding - the total number of shares that are issued and outstanding for a security (excluding Escrow Shares for TSX Venture Exchange listed companies). This number is current as of the last update provided by the issuer and/or their transfer agent.
  • Float Quoted Market Value (TSX Venture Exchange) - A TSX Venture listed company's Float Quoted Market Value (also referenced on this web site as Market Capitalization) for a security is calculated by multiplying the last board lot price as at the most recent market close by the number of shares outstanding, net of any escrowed shares.
  • Price-earnings (P/E) Ratio - A common stock's last closing market price per share divided by the latest reported 12-month earnings per share. This ratio shows you how many times the actual or anticipated annual earnings a stock is trading at. If the calculated ratio is a negative number, or if the calculation of the P/E Ratio is affected by a currency other than Canadian dollars, the P/E Ratio field will display "N/A".
  • Earning/Share (trailing 12 months) - the corporate earnings within the past 12 months attributable to each share.
  • Dividend Yield - the dividend yield on either common or preferred stock is the indicated annual dividend expressed as a percentage of the current market price of the stock. If this calculation is affected by one or more amounts being quoted in a currency other than Canadian dollars, the Dividend Yield field will display "N/A".
  • Indicated Dividend Rate - The indicated dividend rate for established companies that have been paying dividends on a regular basis for a set period of time is based on the projection of dividends to come based on past practices of the company. For example, if a company pays $.50 per quarter, their indicated dividend rate is $2.00. Extra, special or unusual dividends are sometimes included.
    For companies that pay dividends occasionally with no set frequency, the rate is based on historical data after one full year of declared distributions. Extra, special or unusual dividends are sometimes included.
    For unit trusts, the rate is based on the projection of distributions to be paid in the upcoming 12 months based on distribution policy and past practices of the unit trust. For unit trusts that declare distributions with a set annual frequency, the rate is calculated by multiplying the current regular distribution by the number of times it is expected to be paid in the next 12 months, based on the frequency. For example, if a unit trust pays $.50 per quarter, the indicated distribution rate is $2.00 (4 times $0.50). Extra, special and unusual distributions are excluded, unless a current pattern of periodic payment is established (i.e. paid more than once during the past 12 months or paid in the same month of the current year and prior year). For unit trusts that don't declare distributions with a set annual frequency, the rate is the total of all distributions paid in the past 12 months.
  • Dividend Timing Indicator - This area indicates the timing of dividend payments by the company. Different types of timing may be indicated: yearly (Y), annually (A), semi-annually (S), quarterly (Q), monthly (M), and no set frequency.

Indices Quotes and Information

The "Indices & Constituents" navigation selections located under "Market Activity" displays a list of all the TSX and TSX Venture indices. The following features are available:

  1. Access specific index information by clicking on the hyperlinked name of any index in the list.
  2. A specific Quote Results page and Constituent Companies page will appear.
  3. Click on the "D" and "C" icons located on the right-hand side of the index name to access the index description and constituent companies respectively.

Quote Results Chart on Indices page:

  • Value - value of the index.
  • Net Change - difference between current value and previous close value.
  • % Change - net change divided by previous close multiplied by 100.

Current Quote Table:

  • Volume - the traded share volume of all constituents of the index.
  • Open - the opening value of the index.
  • High - the intraday highest value the index has reached.
  • Low - the intraday lowest value the index has reached.

End of Day Data Table on Indices page:

  • Value - the value of all the shares traded on the index.
  • TRIV - Total Return Index Value. This is a measure of the index with dividends reinvested on their ex-dividend day.
  • Rolling 52 Week High - weekly high index level for the past 52 weeks.
  • P/E Ratio - Float Quoted Market Value / Aggregate Earnings Pool.
  • Rolling 52 Week Low - weekly low index level for the past 52 weeks.
  • Dividend Yield - calculated as Aggregate Dividend / Float Quoted Market Value x 100.

Listed Company Lookup

To access our Listed Company Directory or locate a specific listed company on the Toronto Stock Exchange or TSX Venture Exchange:

  • Click "Listed Company Directory" above the top navigation menu.
  • Use either search method: Alphabetical, Name Search or Symbol Search.

Alphabetical Search:

  • Select the letter that corresponds with the first letter of the name of the listed company you wish to view.
  • Then, scroll through the alphabetical listing of companies and click on the company name when you locate it.

Name Search:

  • Select the "Name search" radio button.
  • Select the type of search you wish to conduct: "Starts with" or "Contains." "Starts with" will search for all listed company names that begin with the word(s) or character(s) you type into the entry field. "Contains" will search for all listed company names that contain the word(s) or character(s) you type into the entry field.
  • Complete the entry field with a full or partial company name.
  • Click on Submit.

Symbol Search:

  • Select the "Symbol search" radio button.
  • Select the type of search you wish to conduct: "Starts with" or "Contains." "Starts with" will search for all symbols that begin with the word(s) or character(s) you type into the entry field. "Contains" will search for all symbols that contain the word(s) or character(s) you type into the entry field.
  • Complete the entry field with a full or partial company symbol.
  • Click on Submit.

Within each Listed Company Directory, you can also access tabs that will display Recently Listed, Recently Delisted, and Suspended companies over the past 90 days.

My Stock List

"My Stock List" is your personal portal to a comprehensive portfolio tracking feature, enabling you to enter and monitor Toronto Stock Exchange and TSX Venture Exchange stock holdings, as well as mutual funds.

Benefits:

  • Create and manage up to 5 portfolios, each containing up to 30 stocks and/or mutual funds.
  • The data in your Stock List will automatically update the value of each holding and calculate the total value, the net change and percentage change of your investments based on your initial investment amount.

To start tracking your personal stocks:

  1. Click the "My Stock List" selection in the Market Activity drop-down menu.
  2. Select the Register button on the My Stock List welcome screen.
  3. Complete the Registration form.
  4. Click Register.

If you are already logged in:

  • Log into My Stock List using the user name and password you selected during the registration process.

Creating a Stock List:

  1. Select the "Add New Stock List" tab from the introduction screen.
  2. In the page that appears, enter up to 30 Toronto Stock Exchange and/or TSX Venture Exchange stocks and/or mutual fund symbols. If you wish, you can add an exchange identifier to the end of the symbol: -T for Toronto Stock Exchange and -V for TSX Venture Exchange. For symbols that are listed on both exchanges, you will be prompted to select the exchange you are interested in.

Unsure of the symbol?

Use the Symbol Lookup link to access a pop-up box to search by company or fund name to find the symbol.

Java Ticker

The Java Ticker is a continuous stream of market data that reports changes in the value of stocks and indices. Launching the ticker takes only a few minutes:

  1. Click on the "Java Ticker" selection in the Market Activity drop-down menu.
  2. Select the indices you would like displayed on your ticker by clicking the box beside each index name.
  3. To select stocks, enter as many symbols as you like in the "Stocks" entry field. Ensure you separate each symbol by a comma.
  4. Click Submit.

If you are unsure of the company symbol, click on the "Symbol Lookup" link to search for the symbol.

Reading the Java Ticker
Each transaction appearing in the ticker window contains five pieces of information:

  1. The exchange in which the company has listed: T = Toronto Stock Exchange, V = TSX Venture Exchange.
  2. The stock's symbol.
  3. The last traded price.
  4. The up or down arrow indicating the direction of the price change from the previous closing price.
  5. The change in price from the previous trading price.

Terms:

  • Slower - click on this button as many times as you like to decrease the speed of the data display.
  • Faster - click on this button as many times as you like to increase the speed of the data display.
  • Pause - click on this button to pause the data in the ticker display.
  • Start - click on this button to restart the data in the ticker display (used to undo the Pause command).
  • Reload - click on this button to refresh the data displayed in the ticker.
  • Close - click on this button to close the ticker.
  • Edit - click on this button to edit the list of stocks and/or indices shown in the ticker.
Enabling Your Browser's Java Plug-In

In order to view a variety of data on our site, you will need to have Java enabled in your web browser. To do so:

In Internet Explorer:

  1. Select Tools | Internet Options.
  2. Select the Security tab.
  3. Choose the zone "Internet" by clicking on its icon, then click on the "Custom Level" button.
  4. Scroll through the list of items that appears until you locate "Microsoft VM, Java Permissions." Ensure that the option "Disable Java" is not checked.
  5. Next, select the Advanced tab.
  6. Scroll down the list of Advanced features until you locate the section "Microsoft VM."
  7. Ensure that "JIT compiler for virtual machine enabled" is selected.
  8. Click on the OK button at the bottom right of the Internet Options dialog box to save your changes and exit.

In Netscape:

  1. Select Edit | Preferences.
  2. In the dialog box that appears, select "Advanced" from the left-hand navigation list.
  3. Click on the box "Enable Java."
  4. Click on the OK button at the bottom of the Preferences dialog box to save your changes and exit.

TSX Group Stock Quote

The quote graphic for TSX Group stock that is displayed on the home page and all TSX Group Shares section pages contain four pieces of information:

  1. The stock symbol.
  2. The last traded price.
  3. The + or - sign indicating the direction of change (from the previous price).
  4. The change in price from the previous trading price.

Please note all prices are delayed at least 15 minutes. Source: TSX Inc.

TSX Group Intraday

The TSX Group Intraday chart in the TSX Group Shares section of our web site displays the stock information for TSX Group's shares (trading symbol: X). The price is displayed in Canadian dollars and is updated every minute based on 15-minute delayed data. Users can scroll over a specific data point on the chart to display the time and price at that time of the day.

This chart contains the following pieces of information:

  1. Date
  2. Time zone (Eastern Standard Time)
  3. Current price at the time of the data point
  4. Volume

TSX Group Historical Performance

This interactive charting feature is our most advanced charting feature. It allows you to choose from a vast list of charting options to customize a chart to your exact specifications. This feature allows you to view intraday and historical market information for TSX Group's stock.

Accessing intraday or historical information takes only a few minutes:

  1. Select the time period you would like charted from the drop-down list labelled "Time."
  2. Select the frequency period you would like charted from the drop-down list labelled "Frequency."
  3. Place the mouse over the chart to view the Date, Open, High, Low and Close information.
  4. Click and drag the mouse to zoom in on a specific time frame on the chart.

Please note: Once you have made your selection (either time or frequency), the chart will automatically update according to the time frame chosen.

Time - The "1 day", "2 days", "5 days", and "10 days" options use intraday pricing data, and the remaining choices use end-of-day prices.

Frequency - The "Daily", "1-Minute", "5-Minute", "15-Minute" and "Hourly" frequencies are used for intraday charts, and the remaining choices are applicable to end-of-day charts.

System Requirements to run the TSX Group Historical Performance Chart
Browser Version Windows-Based Operating Systems Macintosh
Netscape 4.78 and lower Not supported
Internet Explorer 6.0 and lower Not supported
What does CA: mean on this chart?

"CA" is the prefix for charting Canadian symbols. The TSX Group symbol in this chart will be displayed as "CA:X".

When I see a flat line in an intraday chart, what does that mean?

Assuming no technical problems, a flat line can indicate that the symbol has not been traded that day. However, a lengthy flat line may indicate one of two problematic conditions: there may be a technical difficulty with the web site, or there may be a problem with the data feed we receive from our data providers. In either of these instances, our data providers will retain the last known accurate price for the symbol in question until a correction is made.

Site Map

Click here to access the site map for our web site.

Glossary

Click here to access a glossary of terms commonly used on this web site.

Contact Us

If you have any questions about the TSX Group web site that this help system is unable to assist you with, please send a detailed question, comment or suggestion to us at webmaster@tsx.com. We'd be pleased to assist you with your questions, and always appreciate feedback on our site.