April 14, 2022
Ops Notice 2022-004

TMX Group

TMX Production Alert

Final Update - Brief Network Interruption

Final Update - Brief Network Interruption

Date: April 14, 2022

Time: Approximately 11:47am

TMX experienced a brief network interruption this morning at approximately 11:47 am that impacted client connectivity to TSX, TSXV, and TSX Alpha order entry and market data services. Connectivity was restored rapidly and remained stable for the rest of the trading day. The root cause has been identified in our network and additional protocols have been put in place to prevent a recurrence. We can confirm that the disruption was not cyber related.

We sincerely apologize for any inconvenience this may have caused.