January 15, 2024
TMX IP Notice 2024-001

TMX Group

TMX Information Processor

Technical Issue Impacting TMX IP CDF-TSXP3, CDF-TSXP4, and CDF-ALX via TCF Site

Technical Issue Impacting TMX IP CDF-TSXP3, CDF-TSXP4, and CDF-ALX via TCF Site

Attention TMX Information Processor Clients

Please be aware that TMX IP experienced technical issue causing delayed start up on all feeds at the Toronto (TCF) location. This resulted in messages being out of sync between MCC and TCF for CDF-TSXP3, CDF-TSXP4, and CDF-ALX .

All other feeds were successfully restarted and are operating normally.

Feeds Affected: CDF-TSXP3, CDF-TSXP4, and CDF-ALX

Site(s) Impacted: TCF

Customer Action: Clients are advised to consume data for the above impacted feeds from Markham (MCC) location and not to packet arbitrate for the remainder of the day for the above impacted feeds.